1.1 We are committed to safeguarding the privacy of our website visitors. In this policy we explain how we will treat your personal information.

1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

1.3 This Privacy Policy was last updated in March 2021.

2.1 We may collect, store and use the following kinds of personal information:

(a) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(b) Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);

(c) Information that you post to our website for publication on the internet (including your name and the content of your posts);

(d) Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication and any information gathered on a form); and

(e) any other personal information that you choose to send to us.

3.1 We may disclose your personal data to:

(a) The Generator partners insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

(b) Mailchimp to send out regular newsletters and e-communications. Their privacy policy can be read here: https://mailchimp.com/legal/privacy/

(c) Eventbrite, to manage our Ticket Management services. Their privacy policy can be read here: https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_GB

(d) Push Creativity, our website partners. Push Creativity have created this website and host it in partnership with WOCODE. You can read Push Creativity’s Privacy Statement here: https://pushcreativity.co.uk/privacy-cookies-policy and WOCODE’s GDPR statement here: https://www.wocode.com/gdpr

4.1

(a) Administer our website and business;

(b) Enable your use of the services available on our website;

4.2 If you specifically agree we may use your personal information to:

(a) Send you email notifications and our email newsletter;

(b) Deal with enquiries and complaints made by or about you relating to our website;

(c) Keep our website secure and prevent fraud;

(d) Verify compliance with the terms and conditions governing the use of our website;

(e) Your data may also be available through Google Analytics to enable us and them to carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them to enable us to improve our services. Information on Google Analytics Privacy Policy can be read here: https://policies.google.com/privacy

4.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

4.4 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers (including specifically the provider and host of our website) or other subcontractors insofar as reasonably necessary for the purposes set out in this policy.

5.2 We may disclose your personal information:

(a) To the extent that we are required to do so by law;

(b) In connection with any ongoing or prospective legal proceedings;

(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

5.3 Except as provided in this policy, we will not provide your personal information to third parties.

6.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6.2 Our e-marketing service Mailchimp and ticket management service Eventbrite are all signed up to the E.U.- U.S Privacy Shield Frameworks. 

6.3 Push Creativity, our website partners have created this website and host it in partnership with WOCODE. You can read Push Creativity’s Privacy Statement here: https://pushcreativity.co.uk/privacy-cookies-policy and WOCODE’s GDPR statement here: https://www.wocode.com/gdpr

6.4 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

6.5 You expressly agree to the transfers of personal information described in this Section.

7.1 This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

7.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3 We will retain your personal data as follows:

(a) Names and email addresses for the purpose of our email notifications and newsletter will be retained unless and until you elect to opt out of those communications (you will be given an opt-out opportunity with every newsletter)

 (b) Names, email addresses and locations gathered for events through Eventbrite will be anonymised and retained for maximum period of one year for impact evaluation purposes.

7.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, data will be retained for one year.

7.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

8.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2 We will store all the personal information you provide on our, and where applicable our suppliers’, secure (password- and firewall-protected) servers. This may include data storage services provided in the Cloud.

8.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

9.1 We may update this policy from time to time by publishing a new version on our website.

9.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

9.3 We may notify you of changes to this policy by email.

You have the right to request a copy of the information that we hold about you and we will action any reasonable request to correct any errors in that information. If you would like a copy of some or all of your personal information, please email info@loughboroughgenerator.com 

The provision of such information will be subject to the following:

(a) You must supply appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

(b) We may withhold personal information that you request to the extent permitted by law.

(c) You may instruct us at any time not to process your personal information for marketing purposes (our newsletter and other email communications.)

(d) In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

(e) Please let us know if the personal information that we hold about you needs to be corrected or updated.

11.1 Our website includes hyperlinks to, and details of, third party websites.

11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

11.3 This privacy policy only governs our websites and we are not responsible for the privacy policies that govern third party websites even where we have provided links to them. If you use any link on our website we recommend you read the privacy policy of that website before sharing any personal or financial data.

11.4 We now operate (or may operate in the future) a number of social media pages including Facebook, Twitter and Instagram. Although this policy covers how we will use any data collected from those pages, it does not cover how the providers of social media websites will use your information. Please ensure you read the privacy policy of the social media website before sharing data and make use of the privacy settings and reporting mechanisms to control how your data is used.

12.1 Information on our Cookie policy can be found below.

13.1 This website is owned and operated by Push Creativity on behalf of The Generator Loughborough CIC. You can contact this company via https://pushcreativity.co.uk/

13.2 Our address is The Generator Loughborough CIC, Limehurst House, Bridge Street, Loughborough. LE11 1NH.

13.3 You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(c) by email at info@generatorloughborough.com

13.4 Push Creativity are our website partners who have created this website and host it in partnership with WOCODE. You can read Push Creativity’s Privacy Statement here: https://pushcreativity.co.uk/privacy-cookies-policy and WOCODE’s GDPR statement here: https://www.wocode.com/gdpr

13.5 We use Mailchimp to send out regular newsletters and e-communications. Their privacy policy can be read here: https://mailchimp.com/legal/privacy/

13.5 We use ticket management service Eventbrite. Their privacy policy can be read here: https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_GB

14.1 If you wish to make a complaint about us, or the treatment of your data, please contact us in the first instance using the contact details above. If we are unable to resolve your complaint then you may raise it with the Information Commissioner’s Office. Their contact details are set out on their website www.ico.org.uk

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

(a) 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

(b) 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

(c) 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

This site makes use of the following third party services

(a) Mailchimp to send out regular newsletters and e-communications. You can read their cookie statement here: https://mailchimp.com/legal/cookies/

(b) Eventbrite, to manage our Ticket Management services. Their cookie statement can be read here: https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-cookie-policy?lg=en_GB

(c) Push Creativity, our website partners. Push Creativity have created this website and host it in partnership with WOCODE. You can read Push Creativity’s Privacy Statement here: https://pushcreativity.co.uk/privacy-cookies-policy and WOCODE’s GDPR statement here: https://www.wocode.com/gdpr

We may link to our pages on a number Social Media websites from our own website:

• Facebook

• Twitter

• Instagram

Each social media website has its own Privacy Policy and information on how it uses cookies. They will also explain ways to opt-out of cookies on their websites. By clicking on any of the social media links on our website you will be taken to an external website which may collect information from you via cookies over which we have no control.

We may occasionally embed videos from YouTube channel on some pages of our website. YouTube may collect and store information about the pages on our website you visit, particularly if you play the videos. We have no control or liability over the cookies set by YouTube or their owners, Google. For further information, please view Google’s cookie policy at https://www.google.com/policies/technologies/types/.

Some cookies on our website cannot be switched off individually. However, you can use settings on your browser to restrict and manage cookies across all websites you visit.